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Testimonials

google logoOttawa Valley PoolsOttawa Valley Pools
4.9 Stars - Based on 38 User Reviews
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5.0 Stars - Based on User Reviews
All Reviews 5.0google logoGoogle 4.9facebook logoFacebook 5.0
Overall Rating
5.0 38 reviews
Review Us
Darryl W. Avatar
Darryl W.
Great to deal with.
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Brian M. Avatar
Brian M.
The guys at ottawa valley pools were excellent showed up on time and completed the work above expectation! I would highly recommend them.😀
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Stacie D. Avatar
Stacie D.
Brian has been taking care of our pool for years and I am still impressed with the great service and quick response time to any issues that come up. It's nice to have someone you can count on.
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Oliver B. Avatar
Oliver B.
Great service. Use them for all my pool requirements. Encourage anyone looking for pool supplies to check out his shop, prices are slightly below other stores.
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Lori C. Avatar
Lori C.
Brain and his associates have consistently done a great job in opening and closing my pool as well as changing its liner and pump when required!
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Alyssa P. Avatar
Alyssa P.
I've had Brian and his guys helping me with my pool for several years now. They are always amazing, I highly recommend them.
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Adam D. Avatar
Adam D.
As a novice pool owner, Brian provides a wealth of knowledge and a willingness to help that I really appreciate. The prices and products are very competitive and l would highly recommend Ottawa Valley Pools to people both new to owning pools or long time owners.
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adam t. Avatar
adam t.
We've been going to Ottawa Valley Pools for everything to do with our pool for years and we couldn't be happier. They're responsive, knowledgeable and have gone the extra mile for us more than once. I'm totally clueless when it comes to this stuff, but they're always patient and friendly about it, and explain anything I ask about.
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Cathy D. Avatar
Cathy D.
I would highly recommend Brian and his team for anyone who owns a pool and wants excellent service. Ottawa Valley Pools replaced our outdated pool heater, our kreepy krawly and provided prompt advice and pool maintenance to meet all my needs. The team is knowledgeable and always willing to explain what they are doing with a smile. With the help of Ottawa Valley Pools my pool ownership is worry free!
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Lori D. Avatar
Lori D.
Brain and his associates have consistently done a great job in opening and closing my pool as well as changing its liner and pump when required!
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Philip H. Avatar
Philip H.
Great service pre pandemic. Awesome still I’m sure. Just need to get staff I suspect
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Erick v. Avatar
Erick v.
I had a 1hp Hayward pool pump that disintegrated on me. After looking for the best price on the internet I found Ottawa Valley Pools. I actually had never heard of them. I called and Brian answered. I got my pump and seals paid for at 11:15 that morning. Early in the afternoon I already received the pump. installed it that evening and voila. Great service. Much appreciated.
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Earl K. Avatar
Earl K.
Needed a Hayward Salt Chlorinator as my old Hayward T15 was toast. Did get 16 years of loyal service out of her. Talked to Brian, who sold me a T940, a newer version of the T15. I asked Brian if the T940 would be compatible with my old Aquarite System of 16 years. He said it should work, however, in case it did not, he sold me a new/updated motherboard. He told me if the T940 produced chlorine without swapping out the old motherboard, I could return the new motherboard for a full refund. Installed the T940 (without replacing the old motherboard), and Brian reimbursed me for the unused part. Highly recommend Ottawa Valley Pools for all your pool parts, etc, (at great) prices. A hidden gem at Hunt Club Rd and Bank St.
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Chenesai Avatar
Chenesai
They are very efficient and get the job done.
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Steve B. Avatar
Steve B.
Really good service. They replaced all our pool equipment (pump, filter, heater). Work was done very well. It was a bit tricky to install the pool timer, but Brian made sure to return to get it set up right. Really happy with the work.
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Teresa L. Avatar
Teresa L.
Ottawa Valley Pools was recommended by Aaron at Ottawa Comfort (another great business). Brian at Ottawa Valley Pools responded quickly, booked my pool heater installation and actually installed one day earlier than expected and let me know the earlier date. Brian installed the heater while I was at work and he was to contact me if necessary. I did not receive a call and on arriving home I assumed he had not installed the new heater because none of my patio chairs, tables were out of place. Brian had come in and completed the work! He removed the old heater and did such an amazing job. He left my place so clean and everything in place, no rubbish left anywhere. It was amazing. The gas was hooked up by Aaron at Ottawa Comfort quickly. Ottawa Valley Pools deserves 10 out of 10 stars and Aaron at Ottawa Comfort just as amazing. It was a pleasure dealing with such two great businesses.
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Diane A. Avatar
Diane A.
Our first time using Ottawa Valley Pools and communication, pool opening and value were all great!
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Dave B. Avatar
Dave B.
Good price for Equipments
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mike S. Avatar
mike S.
Thanks for helping me resolve my issue with my heater.
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Tracy L. Avatar
Tracy L.
Brian & Rick have been caring for our inground pool for several years, including opening, closing, repairs, and bi-weekly maintenance. We recommend them to all our friends. We never have to give our pool a second thought. They keep it clean, clear and running smoothly all season. They are very professional and responsive. Their work is high quality and costs are, I would say, below average. Really nice guys. Always happy to have them.
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Sharon f. Avatar
Sharon f.
Brian and his team have been servicing our pool for years and we are always impressed with both service, quality and time to respond. They are professional and knowledgeable and take the time to explain, what they are doing and why. They also follow up when needed. They provide excellent service and I would highly recommend the team at Ottawa Valley Pools.
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D K. Avatar
D K.
Brian and co completed the job on time and on budget as promised. I highly recommend Ottawa Valley Pools and will be using their services for all my pool needs.
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J B. Avatar
J B.
We have been clients of this company for over two years now and have had the same consistent, friendly and quality service from day-1. Whether it be opening / closing our pool, or repairing or replacing equipment, you can count on them to deliver the most honest advice and work. If you haven't already, give them a shout!
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Julie B. Avatar
Julie B.
Ottawa Valley Pools crews did an excellent job on our new pool heater installation. They were on time, friendly and lastly very professional. Our new pool heater is working great and I am very happy with the work. I highly recommend this company. Thank you Ottawa Valley Pools crews. JB
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Nic D. Avatar
Nic D.
Excellent company! We have been using them for about 3 years for pool opening and closing. This year we needed both a liner and new heater. In spite of COVID shortages, Brian was able to locate and install them in a timely manner and at a reasonable cost. Would not hesitate to recommend Ottawa Valley Pools to anyone.
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Stephane Avatar
Stephane
Great guys to deal with. prompt service and communication. will use them again.
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Hilary W. Avatar
Hilary W.
Amazing Service! The guys came in did a great job replacing my heater, could ask for a better job. I would highly recommend them, to my friends.
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sophie p. Avatar
sophie p.
Amazing services, very professional and always keen to give you advices regarding your pool maintenance ! And on the top of it fair prices!! Will call him again if needed. Thank you !
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eru n. Avatar
eru n.
Thanks,for your professional service.
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Well D. Avatar
Well D.
Had Brian and his team in to replace my liner and they were Great... will use them again for sure when it's time to do a new pool or liner.
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dave b. Avatar
dave b.
Excellent service 😊 I recommended it👌
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Lucille V. Avatar
Lucille V.
Their work is excellent and the prices are very reasonable. They respond to questions in timely manner and they arrive promptly. I am very pleased the work that Brian and his crew completed for me. They went above and beyond to help me. Thank you so much.
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L B. Avatar
L B.
When our swimming pool sprung a leak Ottawa Valley Pools came to our rescue. So, I don't hesitate to plug them in return. They deserve all the publicity. When the time comes to replace my liner they have my business. Thanks again to Mark.
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John W. Avatar
John W.
I have tried many pool services in the Ottawa area. I am happy to say those days are over. Brian at valley Pools is my go to guy from this day forward. Great guy...Great service!
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Doris P. Avatar
Doris P.
excellent service, very fair prices...for hot tub repairs
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Simon C. Avatar
Simon C.
Great Service, awesome advice. Closing was well worth the price, they made sure there wasn't a drop of water in the pipes! Pleased I found them and will use them again.
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Vincenzo C. Avatar
Vincenzo C.
Great price. Provides helpful onsite advice. Professional and friendly service.
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Joseph R. Avatar
Joseph R.
Best price. Amazing Service.
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