Great service pre pandemic. Awesome still I’m sure. Just need to get staff I suspect
Erick van den Akker
I had a 1hp Hayward pool pump that disintegrated on me. After looking for the best price on the internet I found Ottawa Valley Pools. I actually had never heard of them. I called and Brian answered. I got my pump and seals paid for at 11:15 that morning. Early in the afternoon I already received the pump. installed it that evening and voila. Great service. Much appreciated.
Needed a Hayward Salt Chlorinator as my old Hayward T15 was toast. Did get 16 years of loyal service out of her. Talked to Brian, who sold me a T940, a newer version of the T15. I asked Brian if the T940 would be compatible with my old Aquarite System of 16 years. He said it should work, however, in case it did not, he sold me a new/updated motherboard. He told me if the T940 produced chlorine without swapping out the old motherboard, I could return the new motherboard for a full refund. Installed the T940 (without replacing the old motherboard), and Brian reimbursed me for the unused part. Highly recommend Ottawa Valley Pools for all your pool parts, etc, (at great) prices. A hidden gem at Hunt Club Rd and Bank St.
They are very efficient and get the job done.
Really good service. They replaced all our pool equipment (pump, filter, heater). Work was done very well. It was a bit tricky to install the pool timer, but Brian made sure to return to get it set up right. Really happy with the work.
Ottawa Valley Pools was recommended by Aaron at Ottawa Comfort (another great business). Brian at Ottawa Valley Pools responded quickly, booked my pool heater installation and actually installed one day earlier than expected and let me know the earlier date. Brian installed the heater while I was at work and he was to contact me if necessary. I did not receive a call and on arriving home I assumed he had not installed the new heater because none of my patio chairs, tables were out of place. Brian had come in and completed the work! He removed the old heater and did such an amazing job. He left my place so clean and everything in place, no rubbish left anywhere. It was amazing. The gas was hooked up by Aaron at Ottawa Comfort quickly. Ottawa Valley Pools deserves 10 out of 10 stars and Aaron at Ottawa Comfort just as amazing. It was a pleasure dealing with such two great businesses.
Our first time using Ottawa Valley Pools and communication, pool opening and value were all great!
Good price for Equipments
Thanks for helping me resolve my issue with my heater.
Brian & Rick have been caring for our inground pool for several years, including opening, closing, repairs, and bi-weekly maintenance. We recommend them to all our friends. We never have to give our pool a second thought. They keep it clean, clear and running smoothly all season. They are very professional and responsive. Their work is high quality and costs are, I would say, below average. Really nice guys. Always happy to have them.
Brian and his team have been servicing our pool for years and we are always impressed with both service, quality and time to respond. They are professional and knowledgeable and take the time to explain, what they are doing and why. They also follow up when needed. They provide excellent service and I would highly recommend the team at Ottawa Valley Pools.
Brian and co completed the job on time and on budget as promised. I highly recommend Ottawa Valley Pools and will be using their services for all my pool needs.
We have been clients of this company for over two years now and have had the same consistent, friendly and quality service from day-1. Whether it be opening / closing our pool, or repairing or replacing equipment, you can count on them to deliver the most honest advice and work. If you haven't already, give them a shout!
Ottawa Valley Pools crews did an excellent job on our new pool heater installation. They were on time, friendly and lastly very professional. Our new pool heater is working great and I am very happy with the work. I highly recommend this company.Thank you Ottawa Valley Pools crews.JB
Excellent company! We have been using them for about 3 years for pool opening and closing. This year we needed both a liner and new heater. In spite of COVID shortages, Brian was able to locate and install them in a timely manner and at a reasonable cost. Would not hesitate to recommend Ottawa Valley Pools to anyone.
Great guys to deal with. prompt service and communication. will use them again.
Amazing Service! The guys came in did a great job replacing my heater, could ask for a better job. I would highly recommend them, to my friends.
Their work is excellent and the prices are very reasonable. They respond to questions in timely manner and they arrive promptly. I am very pleased the work that Brian and his crew completed for me. They went above and beyond to help me. Thank you so much.
Amazing services, very professional and always keen to give you advices regarding your pool maintenance ! And on the top of it fair prices!! Will call him again if needed. Thank you !
Thanks,for your professional service.
Well Done Ottawa
Had Brian and his team in to replace my liner and they were Great... will use them again for sure when it's time to do a new pool or liner.
Excellent service 😊I recommended it👌
When our swimming pool sprung a leak Ottawa Valley Pools came to our rescue. So, I don't hesitate to plug them in return. They deserve all the publicity. When the time comes to replace my liner they have my business.Thanks again to Mark.
I have tried many pool services in the Ottawa area. I am happy to say those days are over. Brian at valley Pools is my go to guy from this day forward. Great guy...Great service!
excellent service, very fair prices...for hot tub repairs
Brian did the maintenance all summer with my pool this year. And I was very impressed on how my pool looked. It was clean and clear better than it has ever looked. Thanks Ottawa Valley Pools for a great season.
They changed my liner this year, everything was done professionally and quickly! We were walked through the entire process, and Brian answered all of our questions. The liner looks beautiful and would highly recommend them.
Great Service, awesome advice. Closing was well worth the price, they made sure there wasn't a drop of water in the pipes! Pleased I found them and will use them again.
Great price. Provides helpful onsite advice. Professional and friendly service.
Best price. Amazing Service.
What an incredible experience from start to finish. I would recommend Brian to anyone in Ottawa needing pool service. I have used him for opening and closing my pool for 2 seasons now and he leaves my place cleaner than he came in with. Very pleasant to deal with and does exactly what he promises to do.