Ottawa Valley Pools
4.9 Stars - Based on 38 User Reviews
Ottawa Valley Pools
5.0 Stars - Based on 4 User Reviews
adam t.
We've been going to Ottawa Valley Pools for everything to do with our pool for years and we couldn't be happier. They're responsive, knowledgeable and have gone the extra mile for us more than once. I'm totally clueless when it comes to this stuff, but they're always patient and friendly about it, and explain anything I ask about.
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Cathy D.
I would highly recommend Brian and his team for anyone who owns a pool and wants excellent service. Ottawa Valley Pools replaced our outdated pool heater, our kreepy krawly and provided prompt advice and pool maintenance to meet all my needs. The team is knowledgeable and always willing to explain what they are doing with a smile. With the help of Ottawa Valley Pools my pool ownership is worry free!
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Erick v.
I had a 1hp Hayward pool pump that disintegrated on me. After looking for the best price on the internet I found Ottawa Valley Pools. I actually had never heard of them. I called and Brian answered. I got my pump and seals paid for at 11:15 that morning. Early in the afternoon I already received the pump. installed it that evening and voila. Great service. Much appreciated.
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Earl K.
Needed a Hayward Salt Chlorinator as my old Hayward T15 was toast. Did get 16 years of loyal service out of her. Talked to Brian, who sold me a T940, a newer version of the T15. I asked Brian if the T940 would be compatible with my old Aquarite System of 16 years. He said it should work, however, in case it did not, he sold me a new/updated motherboard. He told me if the T940 produced chlorine without swapping out the old motherboard, I could return the new motherboard for a full refund. Installed the T940 (without replacing the old motherboard), and Brian reimbursed me for the unused part. Highly recommend Ottawa Valley Pools for all your pool parts, etc, (at great) prices. A hidden gem at Hunt Club Rd and Bank St.
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Teresa L.
Ottawa Valley Pools was recommended by Aaron at Ottawa Comfort (another great business). Brian at Ottawa Valley Pools responded quickly, booked my pool heater installation and actually installed one day earlier than expected and let me know the earlier date. Brian installed the heater while I was at work and he was to contact me if necessary. I did not receive a call and on arriving home I assumed he had not installed the new heater because none of my patio chairs, tables were out of place. Brian had come in and completed the work! He removed the old heater and did such an amazing job. He left my place so clean and everything in place, no rubbish left anywhere. It was amazing. The gas was hooked up by Aaron at Ottawa Comfort quickly. Ottawa Valley Pools deserves 10 out of 10 stars and Aaron at Ottawa Comfort just as amazing. It was a pleasure dealing with such two great businesses.
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Tracy L.
Brian & Rick have been caring for our inground pool for several years, including opening, closing, repairs, and bi-weekly maintenance. We recommend them to all our friends. We never have to give our pool a second thought. They keep it clean, clear and running smoothly all season. They are very professional and responsive. Their work is high quality and costs are, I would say, below average. Really nice guys. Always happy to have them.
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Sharon f.
Brian and his team have been servicing our pool for years and we are always impressed with both service, quality and time to respond. They are professional and knowledgeable and take the time to explain, what they are doing and why. They also follow up when needed. They provide excellent service and I would highly recommend the team at Ottawa Valley Pools.
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J B.
We have been clients of this company for over two years now and have had the same consistent, friendly and quality service from day-1. Whether it be opening / closing our pool, or repairing or replacing equipment, you can count on them to deliver the most honest advice and work. If you haven't already, give them a shout!
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Julie B.
Ottawa Valley Pools crews did an excellent job on our new pool heater installation. They were on time, friendly and lastly very professional. Our new pool heater is working great and I am very happy with the work. I highly recommend this company. Thank you Ottawa Valley Pools crews. JB
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Nic D.
Excellent company! We have been using them for about 3 years for pool opening and closing. This year we needed both a liner and new heater. In spite of COVID shortages, Brian was able to locate and install them in a timely manner and at a reasonable cost. Would not hesitate to recommend Ottawa Valley Pools to anyone.
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